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Terms of Service

Samurai Labs

Effective Date: March 5, 2026

Last Updated: March 5, 2026

This End User License Agreement ("Agreement") is a legal agreement between you ("Customer," "you," or "your") and Samurai Labs ("Vendor," "we," "us," or "our") governing your use of our applications available through the Atlassian Marketplace (each an "App," collectively the "Apps"):

By installing, accessing, or using any App, you agree to be bound by this Agreement. If you are entering into this Agreement on behalf of an organization, you represent that you have the authority to bind that organization.

1. License Grant

1.1 Grant of License

Subject to the terms of this Agreement and applicable Atlassian Marketplace Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the App on your Atlassian Cloud instance for your internal business purposes.

1.2 SaaS Delivery

The Apps are delivered as Software-as-a-Service (SaaS) applications running on Atlassian's Forge platform. No software is installed on your servers or endpoints. The Apps execute entirely within Atlassian's managed cloud infrastructure.

1.3 Marketplace Terms

This Agreement is supplementary to and governed by the Atlassian Marketplace Terms of Use. In the event of a conflict between this Agreement and the Atlassian Marketplace Terms, the Atlassian Marketplace Terms shall prevail with respect to matters related to the Marketplace transaction.

2. Subscription Tiers

2.1 Free Tier

Each App includes a Free tier available at no cost:

2.2 Paid Tier (Standard)

For Atlassian Cloud instances with more than 10 users:

2.3 Pricing Changes

We reserve the right to modify pricing with at least 30 days' prior notice. Changes will not affect existing subscription periods that have already been paid. Current pricing is always available on each App's Atlassian Marketplace listing.

3. Acceptable Use

3.1 Permitted Use

You may use the Apps for your organization's internal business purposes, including:

3.2 Restrictions

You shall not:

4. Intellectual Property

4.1 Ownership

The Apps, including all code, design, documentation, and associated intellectual property, are and shall remain the exclusive property of Samurai Labs. This Agreement does not transfer any ownership rights to you.

4.2 Feedback

If you provide us with feedback, suggestions, or recommendations regarding the Apps ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into the Apps without obligation to you.

4.3 Your Data

You retain all rights to your data processed by the Apps. We claim no ownership of any data you input into or generate through the Apps.

5. Data Handling and Privacy

5.1 Privacy Policy

Our collection, use, and protection of data is governed by our Privacy Policy, which is incorporated into this Agreement by reference.

5.2 Data Processing

5.3 Data Security

We implement industry-standard security measures as described in our Security Statement, including parameterized SQL queries, input validation, output encoding, and secure API usage patterns.

6. Support

6.1 Support Channels

6.2 Support Scope

Support includes:

Support does not include:

6.3 Response Times

We will make commercially reasonable efforts to respond to support requests within 2 business days. Critical issues affecting App availability will be prioritized.

6.4 Service Availability

The Apps run on Atlassian's Forge platform. App availability is dependent on Atlassian's platform availability. We do not independently guarantee uptime but will work promptly to resolve any issues within our control.

7. Warranties and Disclaimers

7.1 Limited Warranty

We warrant that:

7.2 Disclaimer

EXCEPT FOR THE LIMITED WARRANTY ABOVE, THE APPS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE APPS WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. THE APPS RELY ON ATLASSIAN'S FORGE PLATFORM, AND WE DO NOT WARRANT THE AVAILABILITY OR PERFORMANCE OF THAT PLATFORM.

8. Limitation of Liability

8.1 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU FOR THE APPLICABLE APP IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY US DOLLARS ($50).

8.2 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.3 Exceptions

The limitations in this Section 8 shall not apply to: (a) your breach of Section 3 (Acceptable Use); (b) either party's indemnification obligations; or (c) liability that cannot be limited under applicable law.

9. Indemnification

9.1 By Vendor

We will defend, indemnify, and hold you harmless from and against any third-party claims alleging that an App infringes such third party's intellectual property rights, and will pay any resulting damages finally awarded or settlement amounts, provided you give us prompt notice, reasonable cooperation, and sole control of the defense.

9.2 By Customer

You will defend, indemnify, and hold us harmless from and against any third-party claims arising from: (a) your use of the Apps in violation of this Agreement; (b) your data or content processed through the Apps; or (c) your violation of applicable law.

10. Term and Termination

10.1 Term

This Agreement is effective from the date you first install or use an App and continues until terminated.

10.2 Termination by Customer

You may terminate this Agreement at any time by uninstalling the App from your Atlassian Cloud instance.

10.3 Termination by Vendor

We may terminate this Agreement if:

10.4 Effect of Termination

Upon termination:

11. General Provisions

11.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

11.2 Dispute Resolution

Any disputes arising under this Agreement shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA), conducted in Wilmington, Delaware, United States.

11.3 Entire Agreement

This Agreement, together with the Privacy Policy, Security Statement, and Atlassian Marketplace Terms, constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior agreements and understandings.

11.4 Severability

If any provision of this Agreement is found to be unenforceable, the remaining provisions shall continue in full force and effect.

11.5 Assignment

You may not assign this Agreement without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets.

11.6 Waiver

No failure or delay by either party in exercising any right under this Agreement shall constitute a waiver of that right.

11.7 Notices

Notices under this Agreement shall be sent to the email addresses associated with the respective Atlassian Marketplace accounts, or to such other addresses as the parties may designate in writing.

11.8 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, acts of government, internet outages, or failures of Atlassian's platform.

12. Contact Information

Samurai Labs

Email: support@banhidy.hu

Website: apps.szamuraj.com

Support: support@banhidy.hu

*By installing or using any of our Apps, you acknowledge that you have read, understood, and agree to be bound by this End User License Agreement.*

Last updated: March 5, 2026